Delivery Information
2024-06-11Please choose your location from the dropdown below for your delivery options:
FYI: All delivery timeframes start from the day after you place the order unless specified.
The courier your order is shipped with will be selected by our warehouse based on the best option available, which are; UPS Standard, UPS Express, UPS SurePost (transferred to USPS or Pitney Bowes for Final Mile), OnTrac, AxelHire or DHL.
STANDARD DELIVERY - $5 USD
-
Estimated delivery 4-7 working days. *Once your order has shipped.
-
Free Standard Delivery available for orders above $75
EXPRESS DELIVERY - $15 USD
-
Estimated delivery 3 working days. *Once your order has shipped.
-
Free Express Delivery available for orders above $150 USD
Orders outside of Mainland US:
Please allow 14 days for your order to be delivered from when the order is shipped as transit times are longer to destinations outside of the mainland US.
Please be aware all orders outside the 48 contiguous United States are sent using UPS SurePost and are delivered with USPS for Final Mile delivery. Due to this, your tracking may stop updating along the way, but rest assured your order is still on the way! If your tracking doesn't update in 14 days, please contact our customer support team for assistance.
PO Boxes, APO Boxes and Military addresses:
Due to military handling time, APO, FPO and DPO deliveries to some destinations could take up to 60 days or more. PO box deliveries typically take up to 10 working days but may take slightly longer. If you have any questions our Customer Support team are always on hand to help.
Things you need to know...
-
You'll receive a confirmation email once your order is placed, followed by a second email containing your tracking information once your order has been shipped from our warehouse.
-
Gift Card purchases don't count towards the free shipping threshold.
-
In the unlikely event that you don't receive your order after the stated delivery timeframe, or your order is damaged when it arrives, please contact us as soon as you are aware and no longer than 7 days from the delivery date stated on your tracking.
-
Unfortunately, we're unable to deliver to Military Addresses in EU countries.
More Questions?
Please contact our support team here.